How and when am I paid the rent from my Tenants?
Rent disbursements are done at the end of each month. We electronically transfer the funds to your nominated bank account. All rents received on your behalf are held in our regularly audited Trust Account. From these monies we pay all authorised payments relating to your property.
Do I need landlord’s insurance, is it really necessary?
It is not compulsory to have a landlord insurance for your investment property, however we strongly recommend that every property investor has a landlord insurance policy in place to cover the unexpected. For more information on landlord insurance please speak to your Property manager or insurance company.
Who pays for the water, the landlord or the tenant?
The landlord is liable to pay the water bill in full. The tenant is then invoiced for the water usage component of the bill. You can pass on water usage charges to your tenant only if you have an individual metered property and the premises must meet required water efficiency standards. Hence, we request all owners to provide us with a water efficiency certificate if you are to charge the tenants water usage.
How can Professionals manage my investment property if it is currently being managed by another agent?
This process is called property transfer and we can help make this process as seamless as possible. Once you have made a decision to engage us we will send you with a Transfer of Managing Agent email template which you can send it to your current property manager. We will then take care of the process ahead and communicate with relevant parties updating you in regular intervals.
Who many set of keys are required?
It is normal practice to provide a set of keys per tenant and keep one set in the office for emergencies or inspections. Hence, we required a minimum of 3 sets at the start of the tenancy.
For security reasons, all our keys are numbered and do not identify the property address.
Is it necessary to have a working smoke alarm?
QLD landlords and agents need to ensure that smoke alarms installed in rented properties are in working order. We use a smoke alarm company to check and monitor the alarms are in working condition and this is annually reviewed.
What’s the next step?
Simply sign the Exclusive Management Agreement and return it to us – we will do the rest!
“Assuring you of our best service, always“
